Worked at Skyeng (#1 Russian Edtech Platform, $100m+ annual revenue), Huntflow (#1 Recruitment Automation Software in Russia) and Red_mad_robot (#1 Mobile App Development Agency in Russia)
<aside> 📖 A life-long learner → I'm an owner of a telegram channel about design with a community of 9k designers and a mentor on ADPList (60+ meetings, 30+ mentees)
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<aside> 🏄 Play big → Worked on key parts and tasks of products: platform, navigation, payments, redesigns, design system with cross-functional teams
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Designed an MVP of a subscription payment model, profit per student increased by 24.5% and GMV (Gross Merchandise Value) increased by 8.1%
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<aside> 🌱 A self-starter, for example, set up the visual review process when joined a new team. It helps to cut out 85% of visual bugs in production
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Before entering the international market, the company decided to make a new model of payment — subscription. We made an MVP of subscription in two months and implemented it in three products.
After three months since launching, profit per student increased by 24.5% and GMV (Gross Merchandise Value) increased by 8.1%. Other metrics didn’t drop. The project was successful, and eight more products implemented the subscription model.
Analysing tech support tickets, we found a significant category of similar requests — transferring lessons from one product to another. So I designed a service that helps transfer lessons by yourself without a tech support operator.
Our goal was that 20% of requests must go through this service. After nine months, we reached 50%. It helps reduce the overall number of tickets in tech support by 10% per month.